Shipping & Logistics

Sea freight • Land freight • Air freight

Our shipping solutions simplify the process of getting your products to their destination. From logistics to tracking, we offer comprehensive solutions to ensure your shipments arrive on time and in perfect condition. Let us take the hassle out of shipping with our easy and reliable solutions.

Incoterm® 2020

EXW FCA FAS FOB CFR CIF CPT CIP DAP DPU DDP

EXW – Ex-Works or Ex-Warehouse

  • Ex works is when the seller places the goods at the disposal of the buyer at the seller’s premises or at another named place (i.e., works, factory, warehouse, etc.).
  • The seller does not need to load the goods on any collecting vehicle. Nor does it need to clear them for export, where such clearance is applicable.

FCA – Free Carrier

  • The seller delivers the goods to the carrier or another person nominated by the buyer at the seller’s premises or another named place.
  • The parties are well advised to specify as explicitly as possible the point within the named place of delivery, as the risk passes to the buyer at that point.
  • 2020 Update: Allows for the issuance of a Bill of Lading with an onboard notation.

FAS – Free Alongside Ship

  • The seller delivers when the goods are placed alongside the vessel (e.g., on a quay or a barge) nominated by the buyer at the named port of shipment.
  • The risk of loss of or damage to the goods passes when the products are alongside the ship. The buyer bears all costs from that moment onwards.

FOB – Free On Board

  • The seller delivers the goods on board the vessel nominated by the buyer at the named port of shipment or procures the goods already so delivered.
  • The buyer becomes responsible for bearing all costs and risks from the moment the goods are on board the vessel, so the buyer will pay for the International transportation, insurance, and any further costs.
  • Seller’s costs include delivering the goods to the port of shipment, loading costs onto the vessel, and export duties, taxes, and customs clearance.
  • Buyer covers costs including main carriage (freight) costs from the port of loading to the port of destination, unloading costs at the destination port, and import duties, taxes, and customs clearance at the destination country.

CFR – Cost and Freight

  • The seller delivers the goods on board the vessel or procures the goods already so delivered.
  • The risk of loss of or damage to the goods passes when the products are on board the vessel.
  • The seller must contract for and pay the costs and freight necessary to bring the goods to the named port of destination.

CIF – Cost, Insurance and Freight

  • The seller delivers the goods on board the vessel or procures the goods already so delivered. The risk of loss of or damage to the goods passes when the products are on the ship.
  • The seller must contract for and pay the costs and freight necessary to bring the goods to the named port of destination.
  • The seller also contracts for insurance cover against the buyer’s risk of loss of or damage to the goods during the carriage.
  • The buyer should note that under CIF the seller is required to obtain insurance only on minimum cover. Should the buyer wish to have more insurance protection, it will need either to agree as much expressly with the seller or to make its own extra insurance arrangements.

CPT – Carriage Paid To

  • The seller delivers the goods to the carrier or another person nominated by the seller at an agreed place (if any such site is agreed between parties).
  • The seller must contract for and pay the costs of carriage necessary to bring the goods to the named place of destination.

CIP – Carriage And Insurance Paid To

  • The seller has the same responsibilities as CPT, but they also contract for insurance cover against the buyer’s risk of loss of or damage to the goods during the carriage.
  • The buyer should note that under CIP the seller is required to obtain insurance only on minimum cover. Should the buyer wish to have more insurance protection, it will need either to agree as much expressly with the seller or to make its own extra insurance arrangements.

DAP – Delivered At Place

  • The seller delivers when the goods are placed at the disposal of the buyer on the arriving means of transport ready for unloading at the named place of destination.
  • The seller bears all risks involved in bringing the goods to the named place.

DPU – Delivered At Place Unloaded (replaces Incoterm® 2010 DAT)

  • DPU is a new Incoterm® rule that replaces the former Incoterm® DAT (Delivered At Terminal).
  • The seller delivers when the goods are unloaded and placed at the disposal of the buyer at a named place of destination.
  • The seller bears all risks involved in bringing the goods to, and unloading them at the named place of destination.

DDP – Delivered Duty Paid

  • The seller delivers the goods when the goods are placed at the disposal of the buyer, cleared for import on the arriving means of transport ready for unloading at the named place of destination.
  • The seller bears all the costs and risks involved in bringing the goods to the place of destination. They must clear the products not only for export but also for import, to pay any duty for both export and import and to carry out all customs formalities.
  • Under DDP, the seller pays for all shipping costs, including import customs clearance, import duties & taxes, and any additional charges involved in delivering the goods to the named place of destination.

Tip: For more information on the Incoterms® 2020 rules, you can access the official website of the ICC .

FAQs

Our goods are packaged and shipped from Dongguan City, Guangdong Province, China. If you have a freight forwarder in China, we can also deliver the goods to your designated warehouse.

We can ship products to almost every country. For countries with special import regulations, we have established strong partnerships with transportation companies that have customs clearance capabilities to ensure the safe and smooth arrival of your goods.

We provide air freight (such as FedEx), sea freight, and railway transportation services to meet the needs of different customers. Based on the nature, quantity, and urgency of the goods, we will recommend the most suitable mode of transportation.

Yes, we can provide door-to-door transportation service. For specific costs and service details, please contact our customer service team, and they will provide you with detailed plans and quotations.

The shipping time depends on the shipping method and the destination. Generally, air freight takes 5-10 days, sea freight takes 20-40 days, and railway transportation takes 15-25 days. The specific time may vary depending on the actual circumstances.

The shipping cost is primarily calculated based on the weight, volume, shipping method, and destination of the goods. Since our products are liquid chemicals, air freight prices are higher compared to regular cargo.

In addition to the basic shipping cost, international shipping may incur additional fees such as destination country's customs duties, import taxes, port charges, and customs clearance fees. The specific fees depend on the regulations of each country, so please familiarize yourself with the relevant information before shipping.

Import duties are calculated based on the customs policies of the destination country and the product's name and HS code (silicone rubber, 3910000000). We recommend that customers familiarize themselves with the relevant regulations before shipping or consult local customs brokers.

Typically, the required documents include Material Safety Data Sheets (MSDS), Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, ASEAN Certificate of Origin (FORM E), and other documents. The specific document requirements depend on the regulations of the destination country.

After shipment, we provide cargo tracking services. Customers can use the provided waybill number to track the status of their goods on the official website of the shipping company in real-time.

If there is a delay in the transportation process, we will notify you promptly and actively coordinate with the shipping company to resolve the issue. At the same time, we will provide alternative solutions to minimize the impact of the delay on you.

If your goods are damaged or lost during transportation, please contact our customer service team immediately. We will assist you in filing an insurance claim and coordinate with the shipping company to resolve the issue. You will need to provide detailed information and supporting evidence (such as photos or videos) of the damage or loss.

If you have any questions or need further information, please feel free to contact our customer service team. We are dedicated to serving you.