Last Updated: November 22, 2025
1. Introduction
Shenzhen MinghuiLink Silicone Co., Ltd. ("MinghuiLink", "we", "us", or "our") operates the website www.siliconeab.com. We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in business with us.
By using our website or submitting an inquiry, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
As a B2B silicone supplier, we collect information primarily to facilitate business communication, process orders, and arrange international shipping. The types of personal information we may collect include:
- Identity Data: Your name, company name, and job title.
- Contact Data: Email address, phone number (including WhatsApp/WeChat if provided), and physical billing/shipping address.
- Transaction Data: Details about payments to and from you and other details of products (such as RTV-2 silicone specifications) you have purchased from us.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system, collected automatically via cookies.
3. How We Use Your Information
We use the collected data for specific, legitimate business purposes:
- To process and deliver your orders, including managing payments, fees, and charges.
- To provide quotations, technical support, and respond to your inquiries via email or instant messaging.
- To arrange logistics and customs clearance (Sea/Air freight) for your shipments.
- To improve our website, products, and customer relationships based on analytics.
- To send you relevant marketing communications (only if you have opted in), such as new product launches or industry news.
4. Disclosure of Your Information
We do not sell your personal data to third parties. However, we may share your information with trusted third parties to fulfill our business obligations:
- Logistics Partners: Freight forwarders, couriers (e.g., DHL, FedEx, UPS), and customs agents to ensure your goods are delivered.
- Payment Processors: Banks and payment gateways to process transactions securely.
- Service Providers: IT and system administration services that help us operate our website and email systems.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. International Data Transfers
Please be aware that our headquarters and servers are located in China. If you are accessing our website from the European Economic Area (EEA), the United States, or other regions, your information will be transferred to, stored, and processed in China. By providing your information, you consent to this transfer. We take all reasonable steps to ensure your data is treated securely and in accordance with this policy.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
7. Your Legal Rights
Under applicable data protection laws (including GDPR and CCPA), you have rights regarding your personal data, including:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correction: You can ask us to correct incomplete or inaccurate data.
- Right to Deletion: You can ask us to delete your personal data where there is no good reason for us to continue processing it.
- Right to Opt-out: You can ask us to stop sending you marketing messages at any time.
To exercise any of these rights, please contact us at [email protected].
8. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.
9. Children's Privacy
Our services are intended for business professionals and adults. We do not knowingly collect personal identifiable information from children under the age of 18. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Shenzhen MinghuiLink Silicone Co., Ltd.
Email: [email protected]